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Questions about an order, payment, renewal or anything else — reach us however is easiest for you.
Common questions
Before you reach out
You may find your answer here already.
A DSC is the electronic equivalent of your physical signature. It is issued by a government-licensed Certifying Authority and proves your identity when you sign or file documents online, for example on the Income Tax, GST and MCA portals.
It depends on who the certificate is for and where you will use it. Most individuals need a Class 3 Individual Signing DSC. Organisations bidding on GeM or e-tenders usually need a Class 3 Organisation Combo DSC, and importers or exporters need a DGFT DSC. If you are unsure, send us a message and we will recommend the right one.
For individuals, a PAN card, Aadhaar card and a recent photo are the basics. Organisation certificates also need the GST certificate and an authority letter for the signatory. Each product page lists the exact documents.
No. You share your documents online and complete a short video KYC from your phone or laptop. You are always welcome to visit our Navsari office if you prefer to apply in person.
Class 3 certificates are stored on a secure USB crypto token so the private key cannot be copied. If you already have a compatible token, it can usually be reused for a new or renewed certificate.
Our certificates are issued with 2-year validity. Before your certificate expires, contact us and we will guide you through renewal, often onto the same USB token.
Pricing depends on the certificate type, validity and whether you need a new token. Message or call us for today's price. We will share payment details once your requirement is confirmed.
Still need help?
Message us on WhatsApp with your order number or question and our team will take it from there.